How to Make a Complaint

Last updated: October 2026

We want every homeowner who reaches Thankheading Pest Control to be treated fairly and honestly. If something went wrong, tell us. This page shows how to file a complaint and what happens afterward. It is a general template and is not legal advice.

What You Can Tell Us About

You can write to us about:

• Your experience when you called or contacted Thankheading Pest Control
• The way your personal information was handled
• Anything on this website that seems unclear or wrong
• The conduct of a provider we connected you with

If the Problem Is With a Provider

Providers in our network are independent businesses. They are responsible for their own estimates, prices, products, work, and customer service. If you have a problem with work done in your home, the usual first step is to raise it with the provider directly and keep a written record.

We still want to hear about it. Feedback helps us keep our network honest, and providers who repeatedly fall short of what we expect may be removed. Please keep in mind that Thankheading Pest Control cannot settle contract disputes, refund a provider's work, or make decisions for a provider.

If your worry is about how a pesticide was applied, you can also contact the agency that oversees pest control in Minnesota.

How to Send a Complaint

Email contact@thankheading.living and include:

• Your name and a good way to reach you
• The date you contacted us or the provider
• The phone number you called or the form you used, if you remember
• The provider's name, if you know it
• A clear account of what happened and what you would like us to do

After You Write

We will confirm we received your complaint by email, usually within a few business days. Next we will look into what happened, which may mean contacting the provider. Then we will write back with what we found and any steps we are taking.

If You Are Still Unhappy

If our answer does not satisfy you, reply and ask us to take another look. You can also reach out to your state's consumer protection office or attorney general, or to your local Better Business Bureau.

Contact

Email: contact@thankheading.living